Stephanie (Merritt) Bassford

| Owner & CEO |

As the Owner of NC Senior Living Solutions, I have had the rewarding opportunity to spend nearly two decades working directly in a community setting with Five Star and Sunrise Senior Living. With these years of remarkable experience, I am able to see the entire picture, which includes the needs that the family and resident desperately have as well as the move in requirements for each community. From a thorough discovery process with the senior and their family, to scheduling and coordinating tours within each top rated property. We professionally select and advise placement to communities that only provide the very best of care, to arranging the community required assessment, all the way to facilitating a smooth and seamless move in day. Ensuring the proper paperwork, assessment, TB skin test, POA documents and Physician Exam reports are in place prior to the move in, is critical for a smooth transition for the new resident as well as the community. NC Senior Living Solutions provides total comfort and piece of mind for the senior, their family and caregiver.

Testimonials

Stephanie worked with me as a Sales Consultant for 2 CCRC properties in 2023. Stephanie arrives at the community with a plan for the entire team to succeed. Stephanie’s overall knowledge of the senior living industry enables her to quickly identify areas of opportunity to enhance the sales process and close sales quickly. Stephanie brings positive energy to the entire community. Stephanie is a highly qualified leader who cares deeply about seniors and is passionate about the care they deserve. I highly recommend Stephanie for any community or organization looking to streamline their sales process and increase census quickly.

Karin Smith

 

Stephanie is an absolute joy to work with. She knows how to build a very good rapport with prospective residents and I have seen her time and time again gain their trust and enjoy her welcoming personality. Selling independent living is not easy but she sure makes it look easy. Stephanie knows how to create urgency and takes the time to tailor each tour to the prospect and help them find everything that they are looking for and helping them paint a picture of how they will benefit and fit in well with our community. She emphasizes strategic planning to the sales team which helped us work together not only just on tours but also in our events. Stephanie is dedicated, genuine and a great leader.

John Corado

 

I have worked with Stephanie Merritt very closely over the past several years. In her role as Sales Consultant, Stephanie exhibited the highest level of of productivity I have ever seen in a Sales and Marketing person. She possesses the ultimate “can do” attitude while taking on all tasks with her positive energy. Her upbeat personality and engaging personal style enable her to interact effectively with residents, families, and colleagues in the industry. She is extremely creative and organized, and coordinates amazing events by building external connections and growing her network.

Jennie Slack

 

Stephanie is amazing to work with!! She made a sad, stressful situation so much easier to handle and deal with. Her knowledge of the system, facilities and paperwork requirements made the process so much easier for us. She went out of her way and above and beyond for our family. So grateful to have found her!!

Jennifer Wilcox

 

Stephanie is an expert at helping families navigate through the healthcare arena to get what they need. Her expertise in the inner workings of continuing care retirement communities and assisted living allows the process to be efficient with no barriers. She is compassionate, knowledgeable and passionate about seniors and their families. She understands the demands on caregivers and the emotional toll it takes. Her problem solving, creative approach results in satisfied residents, families and partners.

Kelley Skarp